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Service Coordinator (Iowa City, IA)

Billion Automotive is currently hiring for a full time Service Coordinator to join our team in our service department!

Customer Service Specialist wanted -up to $16.50 / Hr (Based on salary + performance bonuses)

This is a GREAT opportunity to join a winning team that will reward you for your passion about Customer Service!

We are a successful automotive group looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone.  This position will involve sitting at a desk in the service drive and interacting with customers in person as they arrive, as well as interacting with customers on the phone.

We offer:
o Earn up to $16.50 per hour ($11.00 / Hr base salary + performance bonuses)
o Great company benefits, including medical, dental, vision and 401(k) plans.
o A clearly defined career path designed for personal and professional growth
o The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere
o This position involves making inbound and outbound calls to schedule appointments, as well as greeting customers in the service drive. No cold calling!

We are an equal opportunity employer (EOE).


• Proven telephone customer service experience (minimum 1 - 3 years)
• Demonstrate excellent phone and verbal communication skills
• Past experience with heavy inbound and outbound calls (no cold calling required)
• A highly professional approach and appearance
• MUST speak CLEARLY and have a pleasant phone manner
• A demonstrated dedication to customer service
• The ability to instantly build rapport with clients
• Being organized, self-disciplined and a quick learner
• Must have a valid driver’s license and acceptable driving record
• Must be able to work a flexible schedule with some Saturdays (40 hours per week, up to 2 Saturdays per month)